Holiday Inn Hamburg

ex. Forum Hotel

Billwerder Neuer Deich 14, Hamburg, Germany, 20539  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Holiday Inn Hamburg

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 17.50 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Infinity pool

Verified Reviews:

  • Indoorpool in inox is super - Nice fitnessroom - Problem is staff
  • Breakfast is one of the best - Loads of space - Nice big bathroom
  • Service was excellent - Good size room - Nice view
  • Hotel was great - No airco - Parking under the hotel
  • Rooms were clean - Free minibar - Bit far from town

Overview

Holiday Inn Hamburg is a 4-star contemporary hotel providing an elegant accommodation only minutes away from Prototyp – Accumulation of mobile art, Reeperbahn and Prototyp Car Museum. Residing in a 18-story building, the hotel was opened in 1998 and renovated in 2011.

The hotel boasts ideal location in Hamburg close to Berliner Tor underground station. The distance between Hamburg city center and the property is 4 km.

Banks and exhibition centers are only several minutes away.

Holiday Inn Hamburg is within a 15-minute drive to Hamburg airport.

Rooms

The rooms in Holiday Inn Hamburg are fitted with a personal safe, Wi-Fi, a CD player, a kitchen and heating. The guestrooms look out on the river. The guestrooms offer a modern-style interior and polished floor.

Eat & Drink

In the morning a varied buffet breakfast is served at the dining room. Guests can enjoy international cuisine at the restaurant Elbgarten. The hotel invites guests to the "windfang" bar to relax with a drink. Offering various dining options, Alt Deutsche Kuche and Al Lido are about 5-minute walk away.

You can start your day with a american breakfast, which costs EUR 18 per person per night. 

Services

Holiday Inn Hamburg provides a meeting room, computers and a business corner along with valet parking, dry cleaning and shoe shine.

Relax

Holiday Inn Hamburg offers babysitting, meals and a playground for guests travelling with children. On-site fitness amenities include a fitness center and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at EUR 17.50 per day.

The staff at the hotel speaks English, German, French, Spanish, Italian, Hungarian, Russian, Turkish.

Year renovated:   2011.  Number of floors:   18.  Number of rooms:   385.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Beauty salon
  • Vending machines
  • Fireplace
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid city shuttle
  • Valet parking
  • Room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's menu
  • Children's pool
  • Children's play area

Leisure facilities

  • Infinity pool
  • Indoor heated swimming pool
  • Casino
  • Spa & wellness center
  • Solarium
  • Sauna
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • Mirror
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Bedroom

  • Pillow menu
  • Goose feather pillows

Media

  • Cable/ Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 17 may stay for free in an extra bed. 
  • All children under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of EUR 30 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Holiday Inn Hamburg Hamburg location
Show big map »

Hotel Address:

Billwerder Neuer Deich 14, Hamburg, Germany, 20539

Get directions
City Center
  • Hamburg
    3.3 km
Airports
  • Hamburg Airport (HAM)
    10.9 km
  • Finkenwerder (XFW)
    12.8 km
Train Stations
  • Hamburg Central Bus Station
    2.3 km
Underground stations
  • Berliner Tor underground station
    2.1 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    18
  • Number of rooms:
    385

Hotel Awards

GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Germany

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Rooms and availability

Holiday Inn Hamburg photos Room Standard Room
Standard Room
Bed type: Queen-size bed or 2 Single beds
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  • Air conditioning
  • Private bathroom
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Room facilities
    Holiday Inn Hamburg photos Room Suite
    Suite
    Bed type: King-size bed
    Size: 60 m²
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    • Air conditioning
    • Private bathroom
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    Room facilities
      Holiday Inn Hamburg photos Room Standard Room
      Standard Room
      Bed type: Queen-size bed
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      • Air conditioning
      • Private bathroom
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      Room facilities
        Holiday Inn Hamburg photos Room Suite
        Suite
        Bed type: King-size bed
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        — Less information+ More information
        Holiday Inn Hamburg photos Room Standard Room
        Standard Room
        Bed type: 2 Single beds
        Size: 25 m²
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        • Air conditioning
        • Private bathroom
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        Room facilities
          Holiday Inn Hamburg photos Room Standard Plus Room
          Standard Plus Room
          Bed type: Double bed
          Size: 25 m²
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          — Less information+ More information
          Holiday Inn Hamburg photos Room Executive Room
          Executive Room
          Bed type: Double bed
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          • Air conditioning
          • Private bathroom
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          Room facilities
            Holiday Inn Hamburg photos Room Executive Room
            Executive Room
            Bed type: Queen-size bed
            Size: 26 m²
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Holiday Inn Hamburg Hamburg location
              Show big map »

              Hotel Address:

              Billwerder Neuer Deich 14, Hamburg, Germany, 20539

              Get directions
              City Center
              • Hamburg
                3.3 km
              Airports
              • Hamburg Airport (HAM)
                10.9 km
              • Finkenwerder (XFW)
                12.8 km
              Train Stations
              • Hamburg Central Bus Station
                2.3 km
              Underground stations
              • Berliner Tor underground station
                2.1 km
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2011
              • Number of floors:
                18
              • Number of rooms:
                385

              Hotel Awards

              GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

              According to guest reviews, the hotel has been rated as
              Hotels Recommended by Guests in Germany

              Use Badge

              Holiday Inn Hamburg Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Popular areas

              • Moldau Port - 1.3 km
              • Münzviertel district - 1.9 km
              • Münzviertel dirstrict - 1.9 km
              • Hühnerposten events location - 2.1 km
              • Hühnerposten events location - 2.1 km

              Places of interest

              • berliner bogen - 1.8 km

              Train stations

              • Hamburg Central Bus Station - 2.2 km
              • Hamburg Central Station - 2.2 km
              • Hamburg Central Station - 2.2 km

              Shopping areas

              • Wholesale Hamburg - 1.3 km
              • Wholesale Hamburg - 1.3 km

              Monuments and Landmarks

              • Norderelb Bridges - 100 m
              • Norderelb Bridges - 100 m
              • Bullenhuser Damm - 1.4 km
              • Bullenhuser Damm - 1.4 km
              • Speicherstadt - 2.2 km

              Museums

              • U-Boat U-434 - 1.1 km
              • U-Boat U-434 - 1.1 km
              • BallinStadt - 1.8 km
              • Prototyp – Accumulation of mobile art - 1.9 km
              • Prototyp – Accumulation of mobile art - 1.9 km
              • Deichtorhallen - 2.0 km
              • International Maritim Museum Hamburg - 2.1 km
              • Exhibition Dialog im Dunkeln - 2.2 km

              Parks

              • Billerhuder Island (allotment garden) - 2.0 km
              • Billerhuder Island (allotment garden) - 2.0 km

              Underground stations

              • Berliner Tor underground station - 2.0 km
              • Berliner Tor underground station - 2.0 km
              • Steinstraße underground station - 2.1 km
              • Steinstraße underground station - 2.1 km

              Local attractions

              • BallinStadt - Port of Dreams - 1.9 km
                Veddeler Bogen 2, Hamburg
              • St. Pauli - 2.1 km
                HamburgGermany
              • International Maritime Museum - 2.2 km
                Kaispeicher 8, Hamburg
              • Prototyp Car Museum - 2.0 km
                Lohseplatz, Hamburg
              • HafenCity - 2.1 km
                Osakaallee 11, Hamburg
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2011
              • Number of floors:
                18
              • Number of rooms:
                385

              Hotel Awards

              GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

              According to guest reviews, the hotel has been rated as
              Hotels Recommended by Guests in Germany

              Use Badge

              Hotels nearby
              Bridge Inn Hamburg
              2 stars
              0.1 km
              Cities nearby
              • Ahrensburg hotels - 21 km
              • Quickborn hotels - 21 km
              • Norderstedt hotels - 13 km
              • Wentorf bei Hamburg hotels - 19 km
              • Buchholz in der Nordheide hotels - 26 km
              • Buxtehude hotels - 21 km
              • Kaltenkirchen hotels - 32 km
              • Neu Wulmstorf hotels - 16 km
              • Wedel hotels - 19 km
              • Stapelfeld hotels - 16 km

              Holiday Inn Hamburg Reviews

              Guest reviews are submitted by our customers after their stay at Holiday Inn Hamburg

              Average guest rating

              6.8out of 10
              Very good
              Based on 426 reviews

              Rating by category:

              Location
              3.0
              Rooms
              6.0
              Service
              7.0
              Value
              5.0
              Dining
              7.0

              Guest reviews

              • Single
                9.2

                Clean comfortable room, friendly and efficient staff, pleasant separate bar area.

                No Tea/Coffee making facility in room.

              • Group of friends
                6.6

                While we were there the temporary stopage was at Hamburg airport due to Ireland's voulcan activity. The similar flight the day before of our dispatch was cancelled to Budapest. The hotel manager very easily and cleary explained us how to find an alternative way to Budapest by speed train (time, price, etc.). It was very kind of his attitude to us inspite of that rumours about russians behaviour. We are very oblige to him. Finally we catched the flight next day sucessfully due to clear sky that day, but I remember that manager attitude. Many thanks to him.

                Minus -The final invoice was rather complicated as for me and for our Acc.Dept. too. I think they took additional money from my credit card (around E 385 I did not remember exactly, for what? for booking? the daily cost of all three rooms). Why the cost for breakfast was not included into the room' cost?

              • Group of friends
                9.2

                The friendliness of the hotel staff was great along with the ease in which myself and my party were booked in and looked after when we got there.

                The price of the breakfast was very high.

              • Couple
                8.8

                Cleanliness and spaciousness of the rooms in particular

              • Family with children
                6.6

                The hotel room, which was an Executive room, had great views (across the docks - but very interesting) and was a very plesant and comfortable room. There was a pool and spa - we didn't realise, but that is nice to have. The breakfast buffet wet was very good. By and large I would say the staff were all friendly and very good.

                My son and I went to the restaurant, as the hotel is in a residential area with nothing much around it, in the evening. As we had been out during the day and eaten fairly well but were tired from travelling, we decided to have some simple and fast - tomato soup, a plate of fries and a small portion of gnocchi. First we didn't know what the score was with the buffet and no one volunteered it as an option so we showed ourselves over and decided we would go a'la carte ordering as above. The service was pretty slow and it was around 20 minutes before our drinks arrived. We kept things simple as we had eaten out. Tomato soup, a plate of fries and a small portion of gnocchi which was also on the buffet. We waited an hour and 10 minutes for the food, in which time several couples had entered, eaten at the buffet and left, others had arrived after us, ordered a'la carte and were happily finishing their meals. I said we were leaving and the food appeared although on first sight the tomato soup looked quite dubious. I pointed out that my son could have produced the meal in half the time. In the end we paid for our drinks, they brought the food to the room but it wasn't that great and we were very disappointed that the service in the restaurant had not been intuitive considering the Holiday Inn brand and that the food had been truly mediocre. Our plates remained outside our door where we left them til the next morning.

              • Family with children
                5.8

                The staff were very friendly and willing to help with what ever needed. Small pool area but at least a pool. Free 30 min. internet access in the lobby was a nice bonus as well. Location was pretty good since this hotel was just on the edge of the city, getting to and from was fairly simple. Worked very well for our visit to Heide Park and shopping in Harburg.

                Rated at 4 stars but felt it was missing alot of the "First Class" feeling that this hotel is rated. Rooms were out dated and nothing has changed since the early 90's when this hotel was built. Beds and furniture were worn out, bathroom looked like it needed a renovation as well. 17 floors and only 3 elevators, took almost 5 minutes to get in a elevator at times. Breakfast buffet wasn't worth 17 euros a person either. More of a 2.5 or 3 star hotel at most..

              • Family with children
                7.4

                swimming pool!, possibility for room service, free drinks in the minibar

                Locatin :( . Nearer to subway stop would have been nice.

              • Single
                6.2

                1) It needs urgent renevation 2) Booked.net overcharged my account by two nights and the hotel refuse to refund me

              • Older travelers
                7.0

                Friendly staff, large room, great view.

                Taxi expensive into city centre, varies from 10-20 euro

              • Couple
                5.8

                Pool with the vue and the art

                We booked the hotel from the Booked.net and the image of the hotel wasn't the same as in the description of the site. We were expecting to have a bigger gym with some good spa facilities. The gym is really small and the spa was a pool when nothing else was there included. One dissappointment for us was the location of the hotel room, it wasn't in the main buildying as we thought according to the website description. Also we had a car so the parking place was really far from the hotel room at the access there was difficult due to the luggages. In general have to say that the price concerning the "luxory" night wasn't really right related to the quallity. The website and the description was giving a wrong vision about the hotel.

              • Older travelers
                8.2

                The staff were friendly, the rooms were pleasent, clean. Easy to travel around from this location.

              • Single
                5.4

                You book a room in Holiday Inn, but when you arrive you are put in a separate wing called Bridge Inn/Hotel. Instead of the 4-star hotel you booked, you end up in a 3-star!

              How to reach hotel

              hotel Holiday Inn Hamburg Hamburg location
              Show big map »

              Hotel Address:

              Billwerder Neuer Deich 14, Hamburg, Germany, 20539

              Get directions
              City Center
              • Hamburg
                3.3 km
              Airports
              • Hamburg Airport (HAM)
                10.9 km
              • Finkenwerder (XFW)
                12.8 km
              Train Stations
              • Hamburg Central Bus Station
                2.3 km
              Underground stations
              • Berliner Tor underground station
                2.1 km
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2011
              • Number of floors:
                18
              • Number of rooms:
                385

              Hotel Awards

              GermanHOTEL AWARDSRecommendedHamburgHoliday Inn Hamburg

              According to guest reviews, the hotel has been rated as
              Hotels Recommended by Guests in Germany

              Use Badge